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MANAGEMENT SKILLS
COMMUNICATION SKILLS
This is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.
This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role plays throughout the day.
You will be able to:-
* Speak with confidence & listen to build rapport
* Analyse and utilise body language
* Steer conversations and influence people
* Have confidence to make impact on audience
* Enhance your professionalism at work
... and have a fun time doing it
Other training options available:-
==> In-House training programmes
==> 1-to-1 Coaching
==> We provide material - you deliver the training!
LEADERSHIP SKILLS
Leadership is the capacity to influence others through inspiration motivated by passion, generated by vision, produced by a conviction, ignited by a purpose.
This intensive course prepares the delegates for demanding leadership roles necessary in today's competitive world. The course emphasises on many emotional skills required for a leader, who must have vision, know how to manage stakeholders, boost the team's moral, manage risk, exploit opportunities, spot trends and create a creative & motivating environment for the team to work in. This course contains many group exercises that encourage delegates to practice leadership skills and learn how to handle a variety of common situations found while managing others.
You will be able to:-
* Understand good Leadership Behaviours
* Learn difference between Leadership & Management
* Gain insight into your Patterns, Beliefs and Rules
* Define Qualities and Strengths
* Determine how well you Perceive what's around you
* Polish Interpersonal Skills and Communication Skills
* Learn about Commitment
* Make Key Decisions
* Handle Your and Other People's Stress
* Empower, Motivate and Inspire Others
* Lead by Example
Other training options available:-
==> In-House training programmes
==> 1-to-1 Coaching
==> We provide material - you deliver the training!
COACHING SKILLS
This is a fun, highly participative and practical course designed to provide you and your managers with the tools and skills necessary to become an outstanding coach. Coaching is the quickest and most effective method of developing members of staff.
Good coaching and performance management leads to self-motivation and an attitude that is oriented towards solutions and continual improvement rather than problems and avoidance.
This course helps turn managers into effective coaches.
You will be able to:-
* Thoroughly understand the principles of coaching and management styles
* Learn models that you can use back in the workplace
* Understand importance of taking ownership of staff development
* Learn What to say and How to say it when providing feedback to staff
* Learn the importance of non-verbal communication when performing coaching
* Be able to prepare, deliver, review coaching sessions for continual improvement
Other training options available:-
==> In-House training programmes
==> 1-to-1 Coaching
==> We provide material - you deliver the training!
CREATIVITY & INNOVATION SKILLS
In good times and bad, what keeps a business going is the ability to think outside the box and not be tied down by convention. Coming up with small innovations or innovative strategies. The seed of creativity and innovation exist in all of us.
Thinking 'outside the box' is not limited to artistic and writing professions. Innovative thinking, brainstorming, and creativity exercises are encouraged and used by forward thinking businesses and corporations to successfully plan, create, and sell products and services.
You will be able to:-
* Generate, analyse, evaluate and implement ideas
* Foster an innovative environment
* Bring about grass roots innovation
* Know how to promote ideas, network, mobilise teams & implement innovation
* Develop your creativity and leadership skills
* Thrive in change
* Improve performance at meetings
Other training options available:-
==> In-House training programmes
==> 1-to-1 Coaching
==> We provide material - you deliver the training!
MOTIVATIONAL SKILLS
Managers everywhere want teams that are effective, focused, and committed to organisational goals. With a team like this, just think of the performance and results you could deliver! Teams only perform like this if their managers are motivating them effectively.
This is why you need to be able to motivate your team if you want to create a productive work environment. By combining good motivational practices with meaningful work, the setting of performance goals, and use of an effective reward system, you can establish the kind of atmosphere and culture that you need to excel.
You will be able to:-
* Get from good to great
* Master the difference between management and actually managing.
* Transform yourself into a person who successfully leads from the front.
* Activate and empower your leadership and management ability
* Take a ‘Hands On’ approach
* Set performance standards & increase accountability
* Develop a team spirit
* Turn your team into a ‘winning’ team.
Other training options available:-
==> In-House training programmes
==> 1-to-1 Coaching
==> We provide material - you deliver the training!
PERSUASIVE SKILLS
To be successful persuaders it’s essential for us to be good not only at getting people to listen to us but also at listening to them. Both aspects of communication are equally crucial.
Many managers and professional people are trapped in the belief that the best way to persuade someone to your point of view is to present it clearly and forcefully. They assume that anyone intelligent and rational must see reason if you present it well. The persuasion skills course will teach you that there's much more to persuasion skills than learning to present your ideas clearly and forcefully.
You will be able to:-
* Empathise with anybody effectively structure your communications with them
* Increased productivity, effectiveness and motivation of your workforce
* Increase your personal impact and profile within your organisation
* Enhance working relationships with others in your/other departments
* Become a more effective manager
* Lead and motivate others through improved oral and written communication skills
Other training options available:-
==> In-House training programmes
==> 1-to-1 Coaching
==> We provide material - you deliver the training!
NEGOTIATION SKILLS
We all have to negotiate.
Sometimes it's 'hard' negotiation, such as negotiating a new piece of work, a salary increase or the price we'll pay for a house, an advertising campaign or a used car. Sometimes it's 'soft' negotiations such as getting your children to do their homework, deciding who's going to do what in your team or handling staff conflict. The principles are the same though.
Our approach to good negotiation isn't about winning and it isn't about someone else losing. It is, however, about learning to 'play the game', because that's what negotiation is - a game. And like any game there are rules and conventions.
Our negotiation programmes help people define their own rules and beliefs about negotiation and how they either support or get in the way of success. From there we look at each person's individual negotiation style and develop people's negotiation skills in being able to see what's going on for other people, reading body language, and handling tricky meetings.
You will be able to:-
* Develop and evolve into better managers/employees.
* Become better problem solvers & learn how to navigate our way through conflict
* Achieve a more powerful rapport with co-workers, managers and clients
* Resolve conflicts more smoothly
* More readily adapt to the vast array of challenges we face
* Learn to see through the eyes of the people with whom you interact
Other training options available:-
==> In-House training programmes
==> 1-to-1 Coaching
==> We provide material - you deliver the training!
PROJECT MANAGEMENT SKILLS
As an effective project manager, you organise scarce resources, work under tight deadlines, control project change and generate maximum team performance. Through this course, you learn how to successfully plan, manage and deliver projects. You also learn how to implement project management processes, develop leadership skills and respond to real-world scenarios.
You will be able to:-
* Plan a project to ensure successful delivery and stakeholder satisfaction
* Apply best practices to plan and run projects
*Implement risk management techniques and mitigation strategies
* Estimate and schedule task work and duration with confidence
* Implement monitoring tools & controls to keep you in command of the project
* Recognise and practise the leadership skills needed to run a motivated team
Other training options available:-
==> In-House training programmes
==> 1-to-1 Coaching
==> We provide material - you deliver the training!
TEAM BUILDING SKILLS
Team building skills are critical for your effectiveness as a manager or entrepreneur. And even if you are not in a management or leadership role yet, better understanding of team work can make you a more effective employee and give you an extra edge in your corporate office.
In real life, team work success rarely happens by itself, without focused team building efforts and activities. There is simply too much space for problems. For example, different personalities, instead of complementing and balancing each other, may build up conflicts. Or even worse, some people with similar personalities may start fighting for authority and dominance in certain areas of expertise.
You will be able to:-
* Improved morality and leadership skills
* Clearly define objectives and goals
* Have better understanding of processes and procedures
* Enable team members to fight obstacles and challenges as one unit.
Other training options available:-
==> In-House training programmes
==> 1-to-1 Coaching
==> We provide material - you deliver the training
Training
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MANAGEMENT SKILLS
